Office of the Commonwealth Ombudsman The objectives that contribute to meeting our outcome are: Objective 1 Provide independent, effective, efficient, and accessible complaint handling services to ensure the entities we oversee act with fairness and integrityObjective 2 Provide assurance that detention facilities, law enforcement and integrity agencies we oversee comply with statutory and international obligations, through inspections, visits, and reportsObjective 3 Maintain the confidence of the community, Parliament and the entities we overseeObjective 4 Influence enduring systemic improvement in public administration, through formal and informal comments, suggestions and recommendations, strategic engagement, inspections, visits, education and investigations