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Submitted by Richard_Li on Wed, 09/14/2022 - 21:16
Aliases
Office of the Commonwealth Ombudsman
Portfolio

Lead Body
No
Employment Arrangements
Enabling legislation

Section 35 of the PGPA Act applies
Yes
Section 35(3) of the PGPA Act applies
Yes

Outcome #1: Fair and accountable administrative action by Australian Government entities and prescribed private sector organisations, by investigating complaints, reviewing administrative action and statutory compliance inspections and reporting
# Program Body Contribution
1.1 Office of the Commonwealth Ombudsman Office of the Commonwealth Ombudsman

The objectives of our functions that contribute to meeting our outcome are: Objective 1 Influence Australian and ACT Government entities to improve public administration and complaint handling systems through public reports, recommendations and direct engagementObjective 2 Provide an efficient, effective and accessible government complaint handling serviceObjective 3 Undertake oversight and assurance activities relating to the integrity of Australian Government entities, Australian Capital Territory Government entities and prescribed private sector organisationsObjective 4 Provide effective and impartial industry complaint handling services and provision of consumer informationObjective 5 Deliver capacity building programs under the Australian Aid arrangements to support ombudsmen and allied integrity bodies to improve governance and accountability